1. Shipping & Delivery
All items are delivered electronically via software download immediately after successful checkout.
You can find all your downloads and licenses in your user account.
2. Refund Policy
Purchases are non-refundable. We offer free trial versions for you to be able to evaluate the products before purchase.
a. We strive to preserve the privacy of Users of the Site. Except for your password, all information that we collect from you and any information that you provide can be accessed by our system administrators.
b. We will not share your information with any other parties.
4. Your Account
a) When registered for a Demo or Customer account, you establish an account (“Account”). Don’t reveal your Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Account, and for all activities that occur on or through your Account, and you agree to immediately notify Mettle of any security breach of your Account. Mettle shall not be responsible for any losses arising out of the unauthorized use of your Account.
b) When you register for a Demo account, we may request basic information about you including, but not limited to, your name, email address, city, state, zip code, country, and your password. Please note that we will be able to link your IP address to your Member account. We may use your data to help us deliver better services on the Site when you log into your account. You may receive personal emails from the the Site regarding new items or versions of products you purchase, including, but not limited to, communications confirming your account status and licensing instructions.
5. De-activating your account.
You may de-activate your Member account by contacting Support.
a. This website is intended for adults only, and we will not knowingly collect personal information from minors under thirteen (13) years of age. If you are a parent or legal guardian of a minor under age thirteen (13) who you believe has submitted personal information to this site, please contact us immediately.